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Covid-19 Update 5/28/20

Attention Customers: A Covid-19 Update - Updated May 28, 2020

 

In coordination with state and local governments and health authorities, and in conjunction with Gov. Mike DeWine’s “Responsible RestartOhio” plan, we are announcing the following changes beginning June 11.

On June 11, the lobby to The First National Bank of Blanchester will reopen with some restrictions. Those restrictions are:

  • Only the rear entrance (Center Street-side) will be unlocked. The front entrance (Main Street-side) will remain locked. All customers should enter and exit through the rear entrance.
  • Customers are encouraged to wear face coverings during their visit to The First National Bank of Blanchester. A bank associate will be at the rear entrance and will instruct customers entering the bank to briefly remove the covering to identify themselves before entering.
  • There will be no more than 10 customers at a time in the lobby. Customers are asked to maintain physical distancing while in the bank.
  • If the bank is at capacity, customers will be asked to wait outside until customers inside the bank depart. We appreciate your understanding and patience.
  • Customers are still strongly encouraged to continue conducting business through our drive-thru, online banking or on the mobile banking app through mobile deposit capture.
  • Customers are also encouraged to make appointments for the following business transactions. This will allow you to conduct business with a limited wait, and will assist us in calculating the number of customers in the bank:
    • Mortgage or home equity loan closings
    • Consumer and business loan closings
    • Business transactions and change orders
    • Wire transfers
    • New account openings
    • Sensitive account issues including fraud and debit card issues
    • Safe-deposit box access
  • When coming to the bank, please limit the people entering the bank to those who have business in the bank. If making an appointment, please notify the bank how many people will be attending the appointment with you, and please limit that number as much as possible.

We will continue to monitor updates and, if needed, will make changes to our business operations as necessary to continue to provide you with the customer service you need while keeping both you and our employees safe.

We would like to thank all of you for your understanding and patience during the last few months. Stay safe, and thank you for your continued loyalty and patronage.

- Your Friends at FNB 5/28/2020

 

 
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